Privacy policy
Last Updated: February 18, 2025
This Privacy Policy describes how Hamyus Hajj and Umrah ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website https://hamyus.com/ ("Site") or engage with our services, including booking Hajj and Umrah packages.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
1.1 Information You Provide Directly
- Personal Details: Full Name (as per passport), Date of Birth, Nationality, Marital Status
- Contact Information: Email, Phone Number
- Travel Information: Selected Package, Passport Details (Number, Issue Date, Expiry Date)
- Visa Application Details: Job Profession
- Payment Information: We do not store card details, but payment is processed securely via third-party providers
1.2 Information We Collect Automatically
- Device & Browsing Data: IP Address, Browser Type, Visit Duration, Cookies
- Booking History: Past purchases and interactions with our site
2. How We Use Your Information
We use your information to:
- Process bookings and facilitate visa applications
- Communicate with you about your trip and customer support inquiries
- Improve our services and personalize your experience
- Comply with legal obligations and prevent fraud
3. How We Share Your Information
We may share your data with:
- Travel Partners & Airlines – to process bookings and issue travel documents
- Visa Processing Agencies – for necessary legal documentation
- Payment Providers – to securely process transactions
- Legal Authorities – if required by law or to prevent fraud
We do not sell or rent your personal data to third parties.
4. Security of Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we encourage you to take precautions, such as safeguarding your login details.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and review your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal and business needs)
- Opt out of marketing communications
To exercise these rights, please contact us at admin@hamyus.com.
6. Cookies & Tracking Technologies
We use cookies to improve website performance and personalise your experience. You can control cookie settings through your browser.
7. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.
8. Contact Us
For any questions about this Privacy Policy, please contact us at:
Email: admin@hamyus.com
Address:
- 85 Great Portland Street, First Floor, London, England, W1W 7LT